Epitomising relaxed sophistication, Umngazi is a place of extraordinary energy, remarkable nature and vibrant culture.
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Verified Good and very bad Our stay was two sided. Good and very bad The premium rooms and location are very good and the hotel has charged in line with this quality. They have however failed to upgrade the services that support these items. The hotel seems stuck in the "Old style family hotel" and have failed to provide hotel and restaurant service in line with the rates charged for the premium rooms. Afternoon teas are far from adequate and very basic. Hot water that is provided in vacuum flasks (out of date) and certainly not what is expected when paying top price in premium rooms. Food follows a similar style with little finesse. The chef is very good, but he is let down by how the food is served and the service quality in the restaurant. Quick and rushed "in and out" is the hotel expectation (eat your 4 course meal - self serve salad---served starter/main- - self serve desert , tea or coffee) or it gets cleaned away We reserved accommodation for our return trip in advance - but on arrival only to find our booking had been cancelled by some eager booking staff, with no communication, because they thought our second visit was a duplicate booking, despite us having confirmed the booking and the room number before we departed after out first visit. The long access road is very bad and needs urgent attention. When we asked about poor wi-fi service in all areas of this venue - we were told its for our benefit not to have wi-fi .....go figure Sadly not on our list for a return visit.......until we hear they can deliver improved service and facilities at least in line with the room price charged for this spectacular location lmacd2023 Verified Amazing holiday What a beautiful holiday ! A special thank you to Chef Johan and Chef Francois for making the holiday truly unforgettable. Thank you Wander26007593586 Verified FIRST TIME AT UMNGAZI - DEFINITELY NOT THE LAST We had the most amazing time at Umngazi. It is the perfect destination for families. The food is AMAZING. Every meal felt like fine dining. And we loved the kiddies dining room with their little buffets at each meal. The rooms are stunning, spacious and clean. The outdoor showers are a treat. We also loved the evening vibes at the bar. Finally, the nanny services were excellent - we highly recommend Alisha. dagmarrossler Verified Stay at Umngazi This was the perfect getaway for my friend and I. Our highlight was the spa, we had to go back the next day too. We really enjoyed the food and the lovely staff. Our guided sunset cruise was absolutely amazing. I would like Umngazi to pay attention to the road leading to the Hotel. uviwematoti Verified Everything we could ask for and more! From the moment we stepped on the property the treatment we received was exceptional. The facilities and the food were top notch. We can’t thank everyone enough for a fantastic end to our SA vacation. Rick Verified Family Vacation - No expectations… Having heard only positive things about Umngazi, we still approached the trip with little expectation. We flew to East London and opted to self- drive the final stretch, I was some what apprehensive due to feedback about poor road conditions and safety, but found the road to be completely fine and felt perfectly safe as we drove straight through with just stopping for petrol just before Mtata. Once at Umngazi, we go straight into holiday mode, invited to join lunch on the deck while our bags were taken to the room; rather then a massive orientation and briefing, we were given basic directions and guidelines and from there left to explore and discover the resort on our own… We stayed in a middle sea view cottage and felt we got the best deal! Great location within in the resort, close enough to all amneties that our daughter could go back and forth yet far enough that we were away from the hustle and bustle. The rooms was simple, basic, but comfortable and offered everything we might need for a family of 3. I did wonder if we’d been there for longer if more storage may have been useful, but other than that, we had what we enjoyed the space. The highlight was the little boat crossing to the beach and the 3 daily buffets; also made use of the amazing spa, enjoyed the river cruise and other facilities such as the tennis court and guest lounge, Literally have no bad words to say…we absolutely Loved our stay and will be back.. weddings565 Verified A restful haven! Great location, friendly people, after a long day on the road. Good food. Rooms clean, bit cold in mid- winter. grantdH9976OQ Verified A bucket list item to visit Umngazi was always a bucket list stay. Well we did it! Amazing location, friendly people, great food. The spa should be visited (do the couples massage with the bottle of bubbly included) Tienie T Verified Excellent I had a wonderful weekend And also Umngazi hotel &spa have beautiful views best Spa and good service palialjunior Verified Oasis of paradise We had the best stay and will definitely be back. Such a peaceful and tranquil space with the best facilities and food in the middle of the untouched Transkei henryleroux021
An award-winning, unique, beach hotel and spa on the Wild Coast of South Africa.
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Email: requests@umngazi.co.za Tel No: 047-564 1115/6/8/9
Wild Coast, Eastern Cape, South Africa
GPS COORDINATES: S 31 36.680 E 29 25.938