Like Us on Facebook Follow us on Twitter Youtube Tripadvisor Follow Us on Instagram

INTRODUCTION

THE HISTORY

OUR AWARDS

OUR BROCHURE

GUEST FEEDBACK

IN THE PRESS

WHAT TO PACK

CLIMATE AT UMNGAZI

DOWNLOADS



Our Awards

Finalist: Best Luxury Resort Spa Category
- World Luxury Spa Awards
Top 100 SA Wines 2014 Wine List Challenge

Umngazi have been awarded in three categories:

Fine Dining

(long wine list)
-Highly Regarded

Relaxed Dining

(short wine list)
-Outstanding Award 2013
-Best Value Award 2013
Imvelo Awards For Responsible Tourism : BEST SOCIAL INVOLVEMENT PROGRAMME – 3RD PLACE

The big establishment with the Best Social Involvement Programme was Turtle Bay Beach Club of Kenya; second place went to Sun International Zambia and third place to Umngazi River Bungalows & Spa in the Eastern Cape. The small winner first prize was shared between Gorges Lodge and Bomani Tented Lodge, both in Zimbabwe. Second place went to Prana Lodge Private Beach Estate and Spa in the Eastern Cape and third place to The Angel's Place Boutique Hotel in Gauteng.

To be made for the eleventh time this year, the Imvelo awards have had a huge impact on tourism in South Africa, creating significant awareness of environmental management issues in the industry.

The awards are in line with the National Minimum Standard for Responsible Tourism, the Responsible Tourism guidelines for the South African hospitality industry and the UN World Tourism Organisation's code of ethics. Imvelo is supported by the Heritage Environmental Rating Programme.


Wonderful news... Umngazi's Wine List won a DIAMOND award at the recent Diner's Club Wine List Awards.

Winelists were judged on the basis of their wine selection (35%), how well balanced the selection was (30%), the presentation of the winelist (25%) and the suitability in terms of cuisine offered (10%). Winelists offering numerous wines at high prices are not what the judges are looking for.

Instead, creativity and choice are credited for the enhanced experience they are more likely to provide to patrons. A Silver Award represents a score of between 60% and 70%, a Gold Award between 71% and 80%, a Platinum Award 81% and 90%, and a Diamond Award over 91%.

Umngazi River Bungalows and Spa was chosen as a winner in the Top 20 Bargain Hotels in South Africa category by TripAdvisor in its 2013 Travellers' Choice® awards.

Now in its eleventh year, the annual TripAdvisor Travellers' Choice awards honour the world's best hotels, earning their distinction from those who know them best – real travellers. Unlike any other hotel honours, TripAdvisor Travellers' Choice winners are based on millions of valuable reviews and opinions from travellers around the world.

"TripAdvisor is once again thrilled to recognise the world's most outstanding hotels with the help of more than 75 million reviews and opinions from travellers around the globe," said Christine Petersen, president, TripAdvisor for Business. "From the best bargain hotels to top luxury properties, outstanding service, value and quality are the hallmarks of our Travellers' Choice winners."

CLICK HERE TO SEE MORE

Winner of: Superior Status
- AA Quality Assured Accommodation Awards 2013

Umngazi has participated in the AA Quality Assured Accommodation Programme for 13 years. The AA Programme has provided more than 3,000 establishments with an internationally recognised endorsement and quality seal in the hospitality industry. The quality seal status is based on guest feedback questionnaires and a visit from AA assessors. We are proud to announce that Umngazi has received a Superior status! Well done everyone and thank-you to our valued guests for their honest feedback!

Winner of: Most Outstanding & Best Value for Money in the Short Wine List Category
- Top 100 SA Wines 2013 Wine List Challenge

Winner of: Family Resort Award - Hall of Fame
- AA Quality Assured Accommodation Awards 2012

Winner of: Hotel/ Resort Spa of the Year
- The Professional Beauty Awards 2012 South Africa

Winner of: Best Beach Wedding Venue
- 2012 ABIA (Africa Bridal Industry Academy)

Winner of: Best Honeymoon Destination
-- 2012 ABIA (Africa Bridal Industry Academy)

Awarded: 3 Flutes (Long List Category)
- 2012 (South Africa's Wine List of the Year Awards - Food 24)

Winner of: Unique Spa Concept
- 2012 (Les Nouvelles Esthetiques Spa Awards)
Winner of: Certificate of Excellence
- 2012 (Tripadvisor)
Winner of: Diners Club International Wine List of the Year
- 2005 & 2006 (Gold), 2007, 2008, 2009, 2010 (Platinum) and 2011 (Diamond)
Winner of: Destination Spa of the Year
- 2011 (The Professional Beauty Awards)
Finalist of: Unique Spa
- 2011 (Les Nouvelles Esthetiques Spa Awards)
Winner of: Best Place to Stay Award
- 2011 (Getaway Show)
Winner of: Best Eastern Cape Seaside Resort
Runner Up: Best Eastern Cape Spa &Wellness Centre
- 2011 (Eastern Cape Parks &Tourism Agencies 2nd Annual adventure province tourism awards - East London)
Winner of: Gold Medal award for Stand Design
- 2011 (NWJ Bridal Fair)
Winner of: HALL OF FAME (Family Resort)
- 2011 (AAAccommodationAwards (Family Resort))

HALL OF FAME: Establishments that have been winners in their AccommodationAwards category for 3 consecutive years.They hold this accolade for 2 years. Thereafter establishments may enter the Awards Programme again and then have the option of competing as a normal participant or competing to retain their Hall of Fame status.
Winner of: Best Eastern Cape Seaside Resort
Runner Up: Best Eastern Cape Spa &Wellness Centre
-2011 (Eastern Cape Parks &Tourism Agencies 2nd Annual adventure province tourism awards - East London)
Nominated For: Africas Leading Family Resort
- 2010 & 2011 (World Travel Awards)

Winner of: AA Accommodation Awards
- 2010 (Family Resort Category)
Winner of: Amarula Best Retreats in Africa Award
- 2009 (Heart of Africa Award Category)
Winner of: Unique Spa Concept
- 2009 (Les Nouvelles Esthetiques Spa Awards)
Winner of: AA Accommodation Awards
- 2009 (Family Resort Category)
Winner of: AA Accommodation Awards
- 2008 (Family Resort Category)
Winner of: AA Accommodation Awards
- 2007 (Family Resort Category)

2006
Special Mention at AA Accommodation Awards for Great Team - 2006

Highly Commended in AA Accommodation Awards - 2006 (Family Resort)

2005
AA Superior Accommodation in the Family Resort category

2004
Voted Best Family Resort by Getaway Magazine

2002
AA Accommodation Awards - Hall of Fame 2001, 2002 (Winner for 3 consecutive years)

2001
Voted Top SA Family Resort by Getaway Readers - 1999, 2000, 2001

Older
Voted Best Value for Money Resort
- Getaway Magazine 1989-2001

Spirit of Getaway Award - 1999